trustpilot.com ↗ Tuesday, September 22

For Traders: 2 traders say the stop loss did not act where they set it and the account was breached

Two 1 star reviewers on 10 September say the figures that closed their accounts do not add up. Rodrigo Lema (Argentina) says he passed a 100k challenge, was 10k in profit, and set a stop $20 inside the daily maximum loss; he says it filled $30 lower and closed the account, that support called it normal market behaviour, and that he was offered another challenge to buy. Tp Pepek (Indonesia) says a $6,245.94 start less $165.70 of losses and commission should leave $6,080.24, not the $6,064.90 shown, that his $180 daily limit was never hit, and that his stop was not executed correctly. For Traders answered 10 of the 14 one star reviews in the 120 review pull, and neither of these, 11 days on.

For Traders · Tuesday, September 22 · Receipts stay linked: the claim above carries its original post.

Firm response

No reply captured

No reply captured: a gap in what we could archive, not evidence of silence.

More mess

All drama →

trustpilot.com ↗Sep 22🔇 No reply captured

For Traders: 2 more traders since 5 September say the reward was approved or due, then the account ended

Two reviewers since 5 September say the reward came first, the termination second. Ranit Mondal (India, 7 September) says a 1 September Risk Department email confirmed his reward was approved and in his wallet, then ended the cooperation over an internal rolling alert he was told was not a rule breach; his three other accounts were then breached. Maheep Kumar (India, 8 September) says nothing was raised until his $3,207 withdrawal. For Traders answered Kumar within four hours, citing seven Client Sections under matching personal details and monitoring that "runs at the reward stage", and would not reconsider. Mondal is unanswered 14 days on; 9 other 1 star reviews in the pull got replies.

A2 receipts

trustpilot.com ↗Aug 25🔇 No reply captured

For Traders trader says payout request triggered identity-theft accusation, account disabled

Trader says requesting a $237 payout on a passed evaluation account led to an identity-theft accusation and account disabling with no further response.

A8 receipts