TradeDay draws 3 Trustpilot one-stars in 7 days over payout denial, account cancellation, and refund delay
Three 1-star Trustpilot reviews from 3 distinct authors were published between Aug 14 and Aug 20, 2026. On Aug 14, a US reviewer wrote that TradeDay denied his first payouts on 3 funded accounts, alleging he used a third-party service he denies using, and claims the firm owes him over $5,000; TradeDay replied publicly the same day, stating it has a payout approval rate "of over 98%" and that denials occur only for documented breaches of its Prohibited Trade Practices. On Aug 17, a Brazilian reviewer wrote (in Portuguese) that he bought a reset on Aug 14, received a cancellation email on Aug 16 citing "falta de pagamento" (lack of payment), and that the firm rejected his submitted payment receipt; he calls the firm "golpistas" (scammers). On Aug 20, a Turkish reviewer wrote that his account was blocked because TradeDay's US clearing firm cannot serve Turkish residents, that he accepts the compliance constraint, and that his refund remains unresolved. The 3 complaints are unrelated in type, and TradeDay has replied to 1 of the 3. The other 47 TradeDay reviews in the same Aug 20 scrape are all 5-star.
Check the source Firm response
No reply captured
No reply captured: a gap in what we could archive, not evidence of silence.













































