Ylos trader posts timestamped Trustpilot review disputing $1,620 payout denial for Flipping; firm replies defending compliance
A 1-star Trustpilot review published 2026-08-20 by Douglas Alves (Canada, his first review on the platform, not order-verified) says Ylos Trading denied his $1,620.72 withdrawal for alleged Flipping on an Aug 12 trade that closed about 2 seconds after fill. Alves posts BlackArrow PRO order-log timestamps he says show the limit order sat pending 1 hour 2 minutes before execution, cites 15 trading days, 25 trades, 11 profitable days against 4 losing, and a 60 percent win rate, and says Compliance did not identify what changed in his strategy on Aug 12. Ylos replied on Trustpilot about 7 hours later, writing that account decisions "cannot be mediated or overturned through public reviews" and that its Compliance team remains engaged with him; the reply does not contest that the payout was denied. This is an isolated complaint, not a pile-on: 44 of the other 49 in-window Trustpilot reviews are 5-star, and the only other in-window 1-star (Aug 10, a $3,800 account-suspension dispute the firm publicly disputes) concerns a different rule.
Check the source Firm response
No reply captured
No reply captured: a gap in what we could archive, not evidence of silence.













































